Newsky88 is committed to protecting the privacy and personal data security of every member. This document transparently explains how we collect, use, store, and protect your information.
Newsky88 takes member privacy extremely seriously. We understand that your personal information is a trust that must be handled with full responsibility. This Privacy Policy was crafted not merely to satisfy legal requirements, but because we genuinely believe every member has the right to know how their data is managed.
The newsky88 platform operates in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and international best practices in data management. This means our data collection is limited to what is strictly necessary, and we will not use your information for unrelated purposes without your explicit consent.
This document explains — in clear, plain language, free of confusing legal jargon — what data we collect, why we need it, who can access it, and what your rights are as a newsky88 member.
Newsky88 only collects data that is genuinely necessary to deliver high-quality services and meet legal requirements. The following are the categories of data we collect:
| Data Categories | Example Information | Requirements |
|---|---|---|
| Identity Information | Full name, date of birth, MyKad number, gender | Mandatory – KYC & age verification |
| Contact Information | Email address, phone number, residential address | Mandatory – account communications |
| Financial Information | Bank account number, bank name, transaction records | Mandatory – payment processing |
| Technical Data | IP address, device type, web browser, operating system | Automatic – security & fraud |
| Usage Data | Game records, bets, session times, game preferences | Automatic – responsible gambling |
| Communication Data | Customer support logs, complaint tickets, live chat recordings | Options – dispute resolution |
We do not collect sensitive data such as medical information, political views or religious beliefs unless you voluntarily disclose it in the context of a self-exclusion application or responsible gambling programme.
Most of the data we hold about you is provided directly by you — during the account registration process, when completing KYC verification, when making deposits or withdrawals, and when you contact our customer support team. This is data you are aware you are providing to us.
When you use the newsky88 platform — whether via the website or mobile app — our systems automatically record certain technical information. This includes your IP address, session time and duration, device type, screen resolution, and in-platform navigation activity. This data is used solely for security, fraud detection, and user experience improvement purposes.
In certain cases, we may receive data from third-party service providers we work with — for example, identity verification companies for the KYC process, payment gateway providers such as DuitNow and FPX, or analytics platforms that help us understand usage patterns in aggregate and anonymised form.
Newsky88 uses member personal data for legitimate and transparent purposes. We will not use your data for any purpose not stated here without first obtaining your renewed consent. The following are the primary purposes of data use:
Newsky88 does not sell, rent, or trade member personal data to any third party for their own commercial purposes. This is a commitment we uphold firmly. However, there are specific situations where we need to share data with carefully selected third parties:
We share necessary data with service providers that help us operate the platform — including payment gateway providers, KYC verification companies, cloud service providers, gaming software providers and customer support platforms. All these providers are bound by strict data confidentiality agreements and are only permitted to use your data for purposes we specify.
Newsky88 will disclose member personal data to the relevant authorities when required by law, court order, or official investigations into unlawful activity. This includes transactions suspected of involving money laundering, terrorism financing, or financial fraud.
In a merger, acquisition, or sale of business assets, member data may be transferred as part of those business assets. In such situations, we will notify members in advance and ensure the receiving party adheres to an equivalent or stricter privacy policy.
Newsky88 invests seriously in security infrastructure to ensure your personal data is always protected. Our approach to data security is multi-layered — meaning even if one line of defence fails, the remaining layers continue to safeguard your data.
All data transmitted between your device and newsky88 servers is protected with 256-bit SSL/TLS encryption — the same security standard used by major banking institutions in Malaysia. You can verify this by looking for the padlock icon in your browser's address bar when accessing our platform.
Data stored on our servers is protected with AES-256 encryption — one of the strongest encryption algorithms available today. Sensitive information such as passwords is never stored in plain text; instead, it is stored as a hashed value that cannot be decrypted even by our own technical staff.
Internal access to member data is strictly limited using the principle of least privilege. Only staff with a legitimate business need are permitted to access specific data, and every access is logged and audited on a regular basis. We also conduct penetration testing and independent security audits at least once every six months.
Newsky88 does not retain your personal data indefinitely. Data retention periods are determined based on operational requirements and applicable legal obligations:
Once the specified retention period expires, your data will be securely deleted or permanently anonymised so it can no longer be linked to you as an individual.
As a newsky88 member and data subject under Malaysia's PDPA, you have certain rights regarding your personal data. newsky88 respects and facilitates the exercise of these rights. To exercise any of the following rights, contact us via customer support:
You may request a copy of all personal data we hold about you at any time.
If any of your data is inaccurate or outdated, you have the right to request an immediate correction.
You may request the deletion of your data, subject to applicable legal retention obligations.
You have the right to object to the processing of your data for direct marketing purposes at any time.
You may request your data in a structured, machine-readable format for transfer to another platform.
In certain situations, you may request that we restrict the processing of your data while a dispute is being resolved.
We will endeavour to process all data rights requests within 30 working days. For complex cases or those involving large volumes of data, this period may be extended to 60 days with prior notice to you.
The newsky88 platform uses cookies and similar tracking technologies to enhance your experience. Cookies are small text files stored on your device when you visit our website. They are not viruses and cannot access personal files on your device.
You can manage your cookie settings through your web browser settings. However, disabling essential cookies may affect platform functionality. For more information on managing cookies, refer to the documentation for your web browser.
Newsky88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, new legal requirements, or improvements in how we protect your data. We will notify you of any material changes via:
The "Updated" date at the top of this document will always reflect the latest version of our Privacy Policy. Your continued use of the newsky88 platform after any changes take effect constitutes your acceptance of the updated terms.
If you have any questions, concerns or complaints about how we handle your personal data, the newsky88 Data Protection Officer (DPO) team is ready to help. You can reach us via:
We take every privacy complaint seriously and will respond within 5 working days. If you are not satisfied with our response, you have the right to lodge a complaint with the Malaysia Personal Data Protection Department.
We don't just talk about data protection — we invest in the technology and processes that prove it every day.
All data transmitted between your device and newsky88 servers is protected with 256-bit SSL encryption — the same standard used by leading banks in Malaysia. No third party can intercept or read your information while in transit.
Newsky88's thorough KYC process ensures that only verified individuals can register and use the platform. This protects all members from the growing risks of fraud and identity misuse in the online gambling industry.
The principle of minimum access rights ensures that only staff who genuinely need to can view your data. Every access is logged and audited. Customer support staff cannot view your password or bank card numbers under any circumstances.
Newsky88 undergoes penetration testing and independent security audits by accredited third parties at least twice a year. Any vulnerabilities identified are remediated immediately before they can be exploited by malicious parties.
Newsky88 member funds are held in accounts completely separate from the company's operational funds. This is not merely best practice — it is a mandatory licensing requirement, ensuring your funds remain accessible and protected under all circumstances.
Newsky88's real-time monitoring system detects unusual activity on your account and sends instant alerts. If we detect a login from an unrecognised location or device, you will be notified immediately so you can take prompt action.
This Privacy Policy should be read alongside newsky88's other policies for a complete picture of your rights and responsibilities as a member.
Newsky88 puts data control in the hands of its members. Log in to your account to manage your privacy settings, review the data we hold, or submit a data-related request.